Blog | CFO Dynamics

The Secret to Upskilling the Right Way

Written by Brendan Mills | Apr 10, 2025

Upskilling is a buzzword in business, but here's the thing - doing it wrong can cost you just as much as not doing it at all. You don't need to be running a multi-billion-dollar corporation to have an effective upskilling strategy.

You just need to be smart about it.

Let's be real: a lot of companies throw training at their teams and hope for the best. But if you want upskilling to actually work - boosting engagement, retention, and performance - there's method to the madness.

Here's what you need to consider before diving into development plans headfirst.

IN THIS ARTICLE:

Do They Even Want It?
Does it fit the business's vision?
Are They Actually Capable?
Can They Communicate?
The Bottom Line: Be Honest & Strategic
How an Outsourced CFO Can Help Drive Effective Upskilling
The Real Bottom Line: Be Honest, Strategic, and Financially Smart

1. Do They Even Want It?

Not everyone wants to climb the corporate ladder. Some employees love their craft and are content to be the best at what they do - no management,  no extra responsibility, no title changes. And guess what? That's okay.

A master welder may have zero desire to manage a team of welders. An accountant might thrive on refinining their technical expertise rather than leading the finance department. If you push upskilling onto someone who isn't interested, you risk losing a high performer entirely.

Take Sarah, a top-performing sales rep. She wanted to move into marketing, but there was no clear pathway in her company. She got frustrated, left, and now she's running marketing campaigns for a competitor. A missed opportunity for her old employer?

Absolutely.

Before you start creating a development path, ask: Does this person actually want to grow in the way I think they should?

2. Does it fit the business's vision?

The flip side: some employees are eager to upskill, but their ambitions don't align with the company's needs.

Imagine someone on your team wants to be the head of marketing. That's great - except you already have one, and they aren't going anywhere.

If you can't realistically create a path for that team member, forcing an upskilling plan will only lead to frustrations. They'll eventually hit a ceiling and, when they do, they'll leave.

Don't make vague promises. If you tell someone, 'We'll look at that in six month,' they absolutely will come knocking in four, asking where things stand. If you have no real plan, they'll feel betrayed and start looking elsewhere.

The lesson? Be strategic. Upskilling should benefit both the individual and the business. If you can't see a role for the, post-training, it's time for an honest conversation.

3. Are They Actually Capable?

Harsh truth: not everyone has what it takes to move up.

Upskilling isn't just about desire - it's about capability. Sometimes, employers push people into roles they're not suited for, hoping they'll "figure it out.". That's how you end up with a disengaged team and avoidable performance issues.

If someone wants to level up, assess the gap between where they are and where they need to be. Are they willing to invest time outside of business hours to close that gap? Are they realistically capable of handling the next level of responsibility?

Upskilling isn't magic. It requires effort, sacrifice, and, in some cases, a genuine honest look at what's possible.

Take a moment and think: if they're not willing to invest in their own growth, why should you?

4. Can They Communicate?

Technical skills will only take someone so far - at some point, communication becomes everything.

A lone-wolf technician can be brilliant at their job, but if they can't communicate effectively, they'll struggle in leadership. The same goes for someone who's a great talker but lacks the technical chops.

And here's the kicker: the best workers don't always make the best leaders. Just because someone is a rockstar in their individual role doesn't mean they can rally a team, delegate, or give constructive feedback.

Communication matters at every level, but it's a non-negotiable in leadership. If someone lacks the ability to lead a team, manage expectations and articulate their ideas, all the upskilling in the world won't make them an effective leader.

The Bottom Line: Be Honest & Strategic

The best upskilling strategy starts with honesty - about what your team members want, what the business needs, and what's realistically possible.

If you push someone into a role they don't want, they'll leave. If you invest in training that doesn't align with the company's future, you're wasting resources. If you ignore communication skills, you're setting up future leaders to fail.

So, take a strategic approach. Ask the right questions before investing in upskilling. You'll be amazed at how engaged, committed, and productive your team becomes when development is done the right way.

At the end of the day, the real secret to upskilling isn't just about growth - its about growth that makes sense for everyone.

Want to upskill your team the right way? Start by having honest conversations. Assess, plan, and execute - smartly. Your future leaders (and your bottom line) will thank you.

How an Outsourced CFO Can Help Drive Effective Upskilling

Upskilling ins't just a HR function - it's a financial and strategic investment. And this is where an outsourced CFO, like CFO Dynamics, plays a crucial role in ensuring that your upskilling efforts align with the financial health and long-term growth of your business.

1. Identifying High-Value Roles for Upskilling

An outsourced CFO can analyse financial performance and workforce productivity to pinpoint where upskilling will have the greatest return on investment. Whether it's developing future leaders or refining technical expertise within key teams, CFO Dynamics ensure that training dollars are spent where they matter the most.

2. Aligning Upskilling with Business Growth

Does the business actually need more senior leaders, or is it better served by deepening the expertise of its current workforce? CFO Dynamics helps business owners answer these questions by aligning upskilling efforts with company vision and market demand, preventing unneccessary payroll bloat or wasted resources.

3. Financial Planning for Training and Development

Training programs, mentorship, and certifications come at a cost. An outsourced CFO evaluates whether your budget supports these investments without jeopardising profitability. We also identify potential government grants, tax incentives, or cost-effective training methods that make upskilling more sustainable.

4. Measuring the ROI of Upskilling.

Just like any investment, upskilling needs to show tangible returns. CFO Dynamics tracks key performance indicators (KPIs) to measure the impact of upskilling efforts on efficiency, employee retention, and overall business growth - ensuring that training initiatives are delivering real value.

The Real Bottom Line: Be Honest, Strategic, and Financially Smart

The best upskilling strategy starts with honesty - about what your team members want, what the business needs, and what's financially viable.

If you push someone into a role they don't want, they'll leave. If you invest in training that doesn't align with the company's future, you're wasting resources. If you ignore communication skills, you're setting up future leaders to fail.

At CFO Dynamics, we help business owners take a smart, numbers-driven approach to upskilling, ensuring that employee development is an asset, not a liability!

Want to upskill your team the right way? Let's talk. Reach out to CFO Dynamics today to build a financially sound strategy for developing your workforce while seccuring your compnay's long-term success.

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